Frequently asked questions

The carpets and flooring we supply are sourced from many different suppliers, it means we can offer a comprehensive range of carpets to meet your specific requirements and budget. We are more than happy to discuss your needs to ensure your new carpets are right for you, your home and your pocket.

We certainly can! – We often work with architects, developers and interior designers so having drawings available makes initial quoting straightforward – however, for your peace of mind and ours we also undertake our own surveys on every job we are asked to look at.

We do, we have a large showroom at our site in Avon Dassett on the Warwickshire / Oxfordshire border just off the M40 between Junctions 11 and 12, with hundreds of carpet samples for you to browse and help you choose the ideal carpets for you.

No problem at all – we have customers throughout the UK and several on the continent, both domestic and commercial, covering apartments, houses, hotels, clubs, shops and offices. Location is rarely, if ever, an issue. 

Jacaranda, Crucial Trading and Alternative Flooring all produce beautiful rugs and runners to compliment or contrast your carpets – bespoke mats and runners can also be produced should you so wish. For the perfect look, detailing is really important so for the ultimate luxurious touch, why not look at Barncroft’s fabulous sheepskins and hide rugs – whatever your ideas, share them with us, together we can turn them into reality.

We do indeed – engineered wood flooring can be both beautiful to look at and to live with offering a stunning alternative to carpet. Furlong Flooring and Kersaint Cobb Flooring produce ranges of high quality engineered wood flooring that we can supply and fit.

Vinyl flooring has come of age and is now available in a myriad fabulous patterns and textures to create unique and beautiful floors anywhere in your home. Extremely hard wearing insuring lasting good looks, the endless possibilities are limited only by your imagination – talk to us about Amtico or Karndene flooring for a stunning, individual look that will last and last.

As with most things in life a good foundation is essential for a successful outcome and that is so true where carpets are concerned. A correctly specified and fitted underlay will extend the life of your flooring keeping it looking and feeling good for many years. Room size, carpet type and location all play a part in making the right choice. For areas with underfloor heating, low tog underlay can be specified to minimise the insulating effect. In areas where airborne noise is a consideration, sound attenuating underlayment may be specified. 

We’d strongly recommend not! New carpet – new underlay is the golden rule, why? – well, over time, underlay can compress and become less resilient in high traffic areas or where furniture has been standing. This reduces performance and causes the carpet to flatten more quickly – new underlay better supports new carpet.

Sound transmission in buildings results from both airborne and impact noise sources. Airborne noise is that from people talking, radios, TV’s and the like and impact noise is from things being dropped, people walking, moving furniture etc.  Depending on the type of floor and degree of attenuation required, Acoustilay flooring or Maxiboard from SRS Ltd can be fitted prior to carpets being laid.